It is estimated that human factors contribute significantly to eighty percent of all aircraft accidents. The goal of CRM training is to prevent human factor accidents. United airlines is achieving this goal through a training program called C/L/R - Command/Leadership/Resource Management. Whether you operate in a Part 121, Part 135, corporate, or general aviation environment, you can learn from the valuable ideas and techniques used in United's training. This DVD contains interviews with C/L/R instructors discussing:

* Captain Authority
* Crew Climate
* Communication
* Decision Making
* Workload Management
* Situational Awareness
* Use of Resources