Retail Customer Return Policy

Everything purchased from Aircraft Technical Book Company or any of its partners or affiliates comes with a 100% satisfaction guarantee. If you don't like it, or it is not what you were looking for, you may return it for a full refund or exchange. All we ask is that you make your decision within 30 days and the item be returned in re-sellable condition. If an item is defective or if we made an error, we will refund the cost of shipping too.

Returns may be sent by mail to:

1. Aircraft Technical Book Company
2. PO Box 270
3. Tabernash, CO 80478 USA

or by FedEx or UPS to:

1. Aircraft Technical Book Company
2. 809 Fawn Drive
3. Tabernash, CO 80478 USA

A pre-return authorization is not necessary. However please include with your return either a copy of your receipt, your order number, or your name and complete shipping address and contact information, along with instructions on how you would like to be reimbursed.

Wholesale Customer Dealer Return Policy

Overstocked items purchased by schools and bookstores at wholesale prices may be returned at any time for credit or exchange according to the following:

1. 1] The item must be current, unsold, unused, and in resalable condition.
2. 2] Wholesale returns may be subject to a 5% restocking fee.
3. 3] Wholesale returns are credited to future purchases and are not eligible for cash refunds.

Cover returns of revising material:

Please refer to our password protected Cover Return Deadlines page for upcoming and past cover return dates. Wholesale customers, if you need a reminder on your username and/or password, please call us at 970-887-2207.

Unsold unused copies of revising titles such as FAR/AIMs, Test Guides, and others are returnable during the specified period for that item.

Notices of revising items and cover return deadlines are sent by e-mail and are posted on our wholesale web site. To receive these notices, please be sure to provide us with an e-mail address from which you can receive bulk messages. Please; we can not be responsible for missed e-mails or those not received because of changed addresses or your spam filter settings.

Typically we need only the front and back covers of books being retuned under this program. The remainder of the book can be discarded. Your account will be credited for the full wholesale cost of the items being returned. If you want current replacements, a new order will be created for that new shipment which may be partially offset by the return credit. Note that cover exchanges do not include shipping costs.

Remember to check unsold kits for returnable items within them.

Prior return authorization is not necessary for cover returns. Just send them back before the posted deadline. We'll know what to do.

Cover returns are NOT subject to the 5% restocking fee.